Terms & Conditions

1. Introduction

Welcome to From Under The Stairs. These terms and conditions govern your use of our website and the purchase of products from us. By using this website and/or placing an order, you agree to be bound by these terms.

2. About Us

From Under The Stairs is a UK-based business specialising in vintage, antique, and secondhand items including furniture, homeware, collectibles, and more. We are committed to honest dealing and accurate descriptions of all items.

3. Product Descriptions

We make every effort to describe items accurately and honestly. As we deal primarily in vintage and secondhand goods, items may show signs of age and wear. Any significant defects or damage will be clearly stated in the item description. Please review all photos and descriptions carefully before purchasing.

Colours may appear slightly different on screen compared to the actual item due to monitor settings and photography lighting.

4. Pricing

All prices are displayed in GBP (£) and include VAT where applicable. Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.

5. Payment

We accept payment via credit/debit card and PayPal through our secure checkout. Payment must be received in full before items are dispatched.

6. Shipping & Delivery

Please see our Shipping & Delivery page for full details on delivery options, timeframes, and costs.

7. Returns & Refunds

Please see our Returns Policy page for full details on returns, refunds, and exchanges.

8. Intellectual Property

All content on this website, including text, images, and design, is the property of From Under The Stairs unless otherwise stated. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or purchase of products. Our liability is limited to the purchase price of the item(s) in question.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these terms, please contact us.